Flexible Working as ‘The New Norm’ for Public and Private Sector

[jb_dropcap style=”normal” color=”#565656″ content=”W”]e’re just over a year on from the introduction of government’s flexible working provision, making the right to request flexible working become law, and the tide is clearly turning towards this becoming the norm for large numbers of both the public and private sectors.

Whilst the enterprise sector has traditionally led the charge in implementing the underlying technologies to enable it, we’re recently seeing the public sector use cloud enablers to make bold strides in bridging the gap between home and work.

The Ministry of Justice (MoJ) recently decided to offer its staff a better work life balance and introduce smarter ways of working, by using technology to enable the individual rather than the space.
Having realized that many London based staff faced a long commute, it developed a number of commuter hubs in various locations throughout the South East. These provide a desk in a convenient location to an individual’s home for a shorter commute, but with all the advantages of being in the main office, such as interaction with other staff and access to important facilities.

Whether its enabling staff to work from home or operating complex programmes for geographically dispersed teams across multiple locations, both private sector and government departments are increasingly looking for innovative ways to effectively allocate facilities resources, while enabling staff to work as efficiently – and happily – as possible.

The MoJ’s Commuter Hub Initative part of the wider “TW3 Way we Work” Programme is a great testament to the current speed of pace in the public sector.


At Keytree, we recently completed a project to support the initiative, that allows them to offer staff access to the latest flexible working infrastructure and avoid costly commutes – whilst addressing wide variations in the availability of working space, across expensive and underused offices throughout the MoJ estate.

The MoJ are now offering their staff a room booking facility used by some of the UK’s most progressive enterprises, which gives real time visibility of all working spaces across its various locations, enabling staff to check availability, then manage and book facilities on a ‘self service’ basis.

Within just a month of project completion, 400 days were booked by MoJ staff using the system. If this level of bookings were sustained throughout the year, the MoJ estimate it would free up around £250k worth of desks in one site alone.

Public sector departments are becoming highly skilled in using technology like this to empower staff and accelerate the flexible working movement, and the MoJ’s Commuter Hub initiative is a great glimpse into the future of working practices.

Those organisations at the tipping point of the flexible working revolution have made a strong start at implementing and using the supporting technology to enhance and grow their operations – and I’d put money on all businesses and organisations working this way within a very short timeframe indeed.

For some insight into how the MoJ and others have used technology enablers like the latest room booking systems, to deliver commuter hubs that empower staff with a new way of working, discover our flexible working solution at Matrix Booking.